Cashless Tipping And A Vision to Boost Pay
Randy Freidus, Director of Operations and Co-Owner of the Cambridge School of Culinary Arts, wanted to boost his chefs’ pay with cashless tipping, but not just in any old way. In the video below, Randy describes how we helped him...
How Housekeepers Get Great Digital Tips
Last September, I spoke with Lonny Wolfe, one of the greatest advocates for housekeepers in hospitality today, about the labor shortage, housekeeping, and digital tipping. As hotels continue to struggle with housekeeper shortages as they begin the new year, I...
5 Ways to Improve Hotel Employee Retention
There is a high turnover rate in the hospitality industry, and hotels are experiencing difficulty attracting and retaining employees. The U.S. Bureau of Labor Statistics states that there is an increase in the turnover rate in the hotel industry, providing a barrier...
What a Cashless Society and Digital Tipping Means for Hospitality Service Workers
Our society is rapidly becoming cashless, and it’s becoming more common to find businesses transitioning to an entirely cashless operation. Some notable companies that have gone or will soon be completely cashless are Fenway Park, Six Flags, Gillette Stadium, Jo&Joe...
Cashless Tipping: How We Got Here and Why Hotels Should Jump Aboard
There’s always a time when something wasn’t, and then it was. For the hotel industry–and society at large–that time is the age of cashless or digital tipping, and that time is now. Cashless tipping has emerged and accelerated rapidly in...
