Digital Tipping made easy and in under 10 seconds

Simple

We believe in product simplicity, creating designs and systems that are simple to navigate. Simplicity guarantees the greatest levels of user acceptance and engagement.

Fast

We aim to be faster than cash.
Not just when it comes to accepting the tip, but also when paying out the tips to your hard working employees. For a majority of American workers, what used to be living ‘paycheck to paycheck’ is now living ‘day to day’. With normal biweekly payroll cycles, workers often run short of money which may cause financial anxiety and the need to seek jobs that offer faster payout options like gig working.

Secure

While convenience and ease are expected by consumers, unfortunately so is fraudulent activity and phishing scams. At merci-buku, we strive to provide ‘trust in transaction’ for everyone that interacts with our system, beginning with the QR codes and payment links.

Simple, fast and secure
cashless tipping for the
Hospitality Industry

Fintech powered
by gratitude®

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More than 30k users

Trusted by Industry Leading Brands

Get To Know Us Better

A message from our President

Derreck Kayongo

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merci-buku President

"A great product isn't just a collection of features.
It's how it all works together."

Tim Cook, CEO of Apple

Easy Cashless Tipping

Simplify tipping with Apple Pay, Google Pay, or credit cards for a modern and digital experience that enhances guest satisfaction.

Instant Guest Feedback

Gain valuable real-time insights and improve service efficiency with lightning-fast guest ratings and comments in under 30 seconds.

Boosted Employee Earnings

Revamp your talent acquisition strategy with our user-friendly digital tipping platform, which enables employees to earn more and stay motivated.

Transparent Transaction Reporting

Simplify tipping with Apple Pay, Google Pay, or credit cards for a modern digital experience that enhances guest satisfaction.

Efficient Tech Integration

Optimize your operational efficiency with our open API, which seamlessly integrates with your existing applications.

Your Brand, Your Way

Craft a signature brand presence with personalized collateral like blocks, signage, and self-adhesive vinyl to present your brand with a touch of distinction.

The Flywheel Effect of

Digital Tipping

Businesses

Attract and retain staff by increasing earning opportunities and wages without touching the bottom line. The benefits of cashless tipping can also assist businesses with recruiting and retaining talent.

Brands

Great Service = Happy Guests = Brand Loyalty

Employees

Provide your employees with the benefits & rewards of digital tipping. When gratuities are earned and not expected, employees are more motivated to provide exceptional service for Guests.

Guests

Cash is no longer king as digital payment options are preferred. Give your guests the convenience they want and empowerment to tip at their discretion.

One Solution, Many Benefits

App-Free Convenience

Enjoy hassle-free tipping without the need for app downloads, ensuring a seamless experience for both guests and employees.

Effortless Frequency Choices

Choose the payout frequency that suits your operational needs, providing easy options for disbursement at desired intervals.

Flexible Payout Options

Simplify the payout process, allowing you to choose whether tips are directed to the business or individual employees for enhanced flexibility.

Configurable Tip Rules

Tailor tip calculations to match your business policies, providing flexibility and alignment with your unique tipping preferences.

Customizable Policy Alignment

Align tip rules seamlessly with your business policies to ensure tipping calculations adhere to your specific guidelines.

Easily Tip With Our Premium Services

Choose the service that suits you best

Standard

$200 per month (Flat Fee)

A simple way to provide more earning opportunities for your employees. Ideal for single properties with limited and select service. No integrations or premium features needed.

Unlimited QR Codes

Access to custom and brand approved templates

Access to all updates and features enhancements

Most Popular Plan

Premium

$1.25 per guest room / per month

Enhance and optimize your digital tipping service with custom designs, configurations, accounting services, and data driven insights.

Ideal for full-service properties, resorts, and casinos that offer ‘more’ tip-able services and amenities.

Services inlcuded in Standard Plan +

Flow Pages for multi-use QRs

Manager and Employee portal

Dashboard Analytics

Tip Reconciliation Services

Access to suite of integration partners

Enteprise

Contact us for pricing

Have more than 3 properties? Part of a Management Company, Ownership Group, or Brand?

Customize a plan that is right for your enterprise to get ‘a lot more’ bang for your buck! Integrate with your tech stack and leverage digital tipping analytics with your data from other sources.

*all subscriptions are billed Annually, Monthly billing available for additional fee

*the above subscriptions do not include card transaction fees and print collateral

Get Our Cashless Tipping Solution for a Seamless Guest & Staff Experience

How it Works

1

Set Up Customers

Choose participating departments (e.g., Housekeeping, Valet, Food & Beverage) and set up tip receipt and distribution methods.

2

Design Collateral

Choose participating departments (e.g., Housekeeping, Valet, Food & Beverage) and set up tip receipt and distribution methods.

3

Connect Bank Accounts

Choose participating departments (e.g., Housekeeping, Valet, Food & Beverage) and set up tip receipt and distribution methods.

4

Go-Live

Choose participating departments (e.g., Housekeeping, Valet, Food & Beverage) and set up tip receipt and distribution methods.

How Does it Work?

1

Set Up Customers

Choose participating departments (e.g., Housekeeping, Valet, Food & Beverage) and set up tip receipt and distribution methods.

2

Design Collateral

Choose participating departments (e.g., Housekeeping, Valet, Food & Beverage) and set up tip receipt and distribution methods.

3

Connect Bank Account

Choose participating departments (e.g., Housekeeping, Valet, Food & Beverage) and set up tip receipt and distribution methods.

4

Go-Live

Choose participating departments (e.g., Housekeeping, Valet, Food & Beverage) and set up tip receipt and distribution methods.

User Testimonials

Discover the Impact: Written Testimonials from Our Satisfied Users

The instructors are loving it! Its also been well received by customers. It’s nice to get that positive feedback from customers and that’s always rewarding and uplifting for the Instructors to get those as well. This is a way to bump up the income potential of our instructors through our customers based on their performance. So it was kind of a win win for everybody

Randy Freidus

Director of Operations, The Cambridge School of Culinary Arts

Go for it, test it out. It’s really easy to implement. It’s fun to see the results, and it feels good to get additional money in the pockets of those who work hard for it that is not necessarily coming out of your rate.

Darin Cisneros

Director of Finance & Accounting at Terratron

Digital tipping solves a lot of problems and does it elegantly and quickly. I was able to pull up the site, comment, rate the service and tip within 30 seconds with Apple Pay and that frictionless experience was really big for me. We’ve seen about 15% of our guests tip digitally.

Reid Spice

COO of Sierra Meadows

Gratitude from our customers

Discover the Impact: Written Testimonials from Our Satisfied Users

I have not seen more beautifully displayed, anywhere, not even in a first class Hilton beach resort, the way the towels are displayed. And, the cleanliness is second to none! Thank you, Dianna! It is greatly appreciated to this long time road warrior.

Guest Feedback left with a $20 Tip at Airport Hotel in Cincinnati, OH

We appreciated the text message notifications, quick responses and room was immaculate each day! 

Guest Feedback left with a $50 Tip at 5 Star Luxury Hotel in Las Vegas, NV

Thank you for making our room so nice!  The kids especially enjoyed the extra touch of the stuffed animals being placed so nicely on their bed. It was the highlight of each night!!!

Guest Feedback left with a $100 Tip at Resort in Orlando, FL

Visual Testimony: Hear Directly from Our Customers in Video Reviews on YouTube

Frequently Asked Questions

Have questions that are not listed here? Contact us
How does it work?

merci-buku simplifies the tipping process. Guests can easily tip through our cashless platform, and the funds are securely disbursed to the designated departments or individuals.

Tax implications vary based on your location and business structure. We recommend consulting with a tax professional to ensure compliance and understanding of any tax implications.

Our pricing is tailored to meet the specific needs of your business. Please reach out to our team for a personalized quote and more details on our pricing structure.

merci-buku has been successfully implemented in various hospitality establishments, ranging from boutique hotels to renowned chains. Our flexible system adapts to different settings.

We stand out through our seamless integration with popular hospitality systems, exclusive partnerships for premium guest education materials, and a personalized approach to pricing. We prioritize simplicity, sophistication, and tailored solutions for your tipping needs.

About Us

We are a passionate team of innovators on a MISSION  to make an impact in the world by unlocking opportunities in the era of digital payments & AI.

Our VISION is to have a thriving industry that promotes a culture of loyalty, well-being, more earning opportunities, flexibility, growth and development for generations to come.